Privacy Policy
Last updated: March 25, 2026
Project Laut (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, email, WhatsApp, and other communication channels.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number / WhatsApp number
- Country of residence
- Diving certification level
- Number of logged dives
- Preferred dates or travel timeframe
- Any other information you choose to submit through our contact forms or messages
We may also collect limited technical information automatically through the website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- General usage data through analytics tools
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and applications
- Communicate about courses, programs, bookings, and services
- Provide customer support
- Improve our website and user experience
- Understand interest in our programs and services
- Send relevant updates or information you request
- Maintain the security and functionality of the website
We do not sell your personal information.
3. Contact Forms and Communications
When you submit a form through our website, the information you provide may be sent to our email for follow-up. We may also contact you by email or WhatsApp in response to your enquiry.
If you contact us directly by email, WhatsApp, or social media, we may keep a record of that communication for customer service and business record purposes.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve site performance and understand how visitors use the site.
These may include:
- basic site functionality cookies
- analytics tools such as Google Analytics or similar services
- performance and traffic monitoring tools
You can usually control cookie settings through your browser.
5. How We Share Information
We may share your information only when reasonably necessary, including with:
- website hosting providers
- email delivery services
- analytics providers
- booking, payment, or business tools used to operate the website and respond to enquiries
- legal or regulatory authorities where required by law
We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no website or internet transmission can ever be guaranteed 100% secure.
7. Data Retention
We keep personal information only as long as reasonably necessary for business, customer service, legal, operational, or record-keeping purposes.
8. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
If you would like to request an update or removal of your personal data, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites such as WhatsApp, Instagram, Facebook, YouTube, REEF.org, or other external sites. We are not responsible for the privacy practices or content of those third-party websites.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Project Laut
Email: info@nusapenidadive.com
WhatsApp: +62 813 3065 8826